Better Conversations, Better Business

Streamline your communication,
improve customer experience, and boost productivity with our integrated
cloud phone system.

Better Conversations, Better Business

Streamline your communication,
improve customer experience, and boost productivity with our integrated cloud phone system.

Ultatel

Trusted by Businesses

Of all sizes who value the power of connection

Lidl Logo
Nationwide logo
Boys and Girls Clubs logo
United way logo
Guttman Energy logo
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Unleash the Power of
Unified Communication

Bring together phone calls, SMS, chat, and video seamlessly integrated with your existing business processes and solutions. Enjoy a unified experience that simplifies workflows, enhances productivity, and drives customer satisfaction.
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Why Ultatel?

Everything your business needs to connect beyond limits.

Hassle-free Onboarding
Comes Standard

Your Peace of Mind is Our Mission

Onboarding, Your Way

Training Your People

Phone Programming

World Class Support

On-boarding-your-way

Onboarding, Your Way

Implementation in as little as 2 business days. We’ll port over your existing numbers as needed.

Train your people

Training Your Team

We’ll train your team members in various departments on how to use the system effectively, as needed. Enjoy this complimentary service as a thank you for your business.

Phone programming

Phone Programming

Want to retain your existing phones? No problem! We can program them to seamlessly transition and be used with your Ultatel plan.

worldclass

World Class Support

Our post-activation support and account management are just as good as our onboarding. We have high service standards: Live 24/7/365 support, 20-second answer time, and a 94% first contact resolution. With dedicated support, account management, and regular service reviews and evaluations, we will ensure your needs are met to your 100% satisfaction.

What our customers are saying

Capterra Report

Award-Winning VoIP Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
5000 Inc 2023

Ultatel is One of Fastest Growing Telecommunication Companies in America

hub, mobile app, desktop app

World-Class, Enterprise Level Features

Discover all of Ultatel’s features, improve your interactions with customers and make your workflows more efficient. Beyond Limits.

Connect Beyond Limits with Ultatel

In a world teeming with communication challenges, let Ultatel be your beacon. With our VoIP Cloud Phone System, you don’t just communicate — you connect, you engage, you transcend.

Frequently Asked Questions

Yes! Ultatel’s soft phone, Clarity Hub, allows your business to enjoy all of the benefits on your mobile device such as a smartphone or tablet. No cell signal, no problem, as long as there’s internet, your business phone system is running. Work remotely, work in a conference room away from your desk or transfer a call from one device to another with ease.
Flexibility is another core tenet of Ultatel’s mission. Rigid contracts, surprise fees and mysterious charges are infamous with phone and communication providers. No so with Ultatel. We offer cloud business phone options for all of your business needs. If you want a monthly plan with no commitment, let us know and we’ll get you what you need. Want to maximize your savings and sign up for a yearly deal, the answer is the same, we’ll get you what you need. For more information, visit Ultatel’s pricing page.
With Ultatel your business has a partner that is committed to helping your employees work from anywhere, at any time, on any device. With the pandemic of 2020, this was especially important and Ultatel offers a wide range of capabilities to work anywhere. Your cloud phone system is not tied down to a certain location or device. It’s in the cloud so as long as there is internet, you have access to your phone and other Ultatel features. Conference calling, text messaging, CRM and business tool integration, video calling, and advanced features like call analytics, IVR or auto attendant, call recording, call forwarding, caller ID and more are a touch away.
Ultatel starts at just $15.95 per user per month, but based on the number of users and the contract term it can change. One of the reasons Ultatel formed was to provide cost effective communication tools. On average, Ultatel clients see a cost reduction of around 25% and some see much more. Some people still talk about Cloud VoIP and internet phone service, but Ultatel considers its product the future of communication. With innovation at the heart of the company’s mission new features and improvement are continually being produced. Compared to traditional PBX systems which are typically located at the business location, an Ultatel cloud solution can be up to 60% less. More can be found on the ULTATEL Plans & Pricing page.
VoIP (Voice over Internet Protocol) is an legacy term, but it is the core of Ultatel’s solution. The short answer is yes and very much so. ULTATEL offers twice the audio bandwidth and costs significantly less than traditional telephone systems which I usually referred to as PBX (Private Branch Exchange). A business saves right away with the switch because there is less hardware costs and maintenance costs, but a business also gains many ULTATEL features like unlimited calling, online faxing, call routing and much more.
ULTATEL was named Enterprise Networking’s Top Ten VoIP Solution Providers for 2019, 2020, 2021 because of our commitment to reliability. 99.999% uptime is ULTATEL’s promise of service. Ultimate Customer Support is also a core tenet of ULTATEL. 24 hours, 7 days a week, 365 days a year, ULTATEL is there with friendly, easy, HUMAN support in case any help is needed. There’s enough to worry about when running a business, your phone or communication system should not be one of them.
Ultatel is the ultimate business communication solution for any business, for any employee to be used on any device. Phone, text messaging (SMS), video conferencing, screen sharing, file sharing, CRM integration, call analytics and more all in one platform meant to increase productivity…. and most importantly, make business easy. Businesses of all sizes use ULTATEL, small local shops to global conglomerates.
Whether your business is small, medium-sized, or large, Ultatel’s solution can improve employee productivity and lower costs. Current clients are businesses of all sizes; health care providers, car dealerships, retail stores, government contractors, contact centers or call centers, insurance agencies, multinational enterprises, and many more throughout the world. Our team of experts will guide your business with the ultimate business cloud phone system. Let us know what is needed and you can receive a customized solution to perfect your business needs. And even if you want to still use your recently purchased on-premise PBX, your business can utilize ULTATEL SIP Trunking and other ULTATEL features. We are proud of our clients and we serve them so that they can be proud of Ultatel. Our motto is Innovation to Celebration because when they succeed, Ultatel succeeds. Regardless of the business size, sector or location, Ultatel’s promise is complete dedication to help and grow your business.
Yes! Most businesses want to use their existing numbers and it’s clear why. We even recommend porting old numbers your business doesn’t think they use anymore because you never know if a big deal is out there holding an old business card or advertisement and uses that stale number. It’s a painless process and Ultatel’s installation team and your personal representative will handle it all. They just need an old phone bill and a signature on a letter we will provide that says you want to move your number. It may seem somewhat scary, but it’s not and we’ll happily handle it all.
ULTATEL will handle the transition for your business with the care of white gloves, featuring fine crystal. If you like to keep your phone numbers as most businesses do, we help you port them over to ULTATEL’s system and if you want new phone numbers for your business we will help registering them. After the phone numbers have been registered and ported, your business is good to start using ULTATEL via desktop phone, desktop computer, tablet, or other mobile device via our soft phone solution, Clarity Hub. Call us at 866-984-1638 to evaluate your business communication needs, and we’ll guide you to the right solution.
Yes! Many businesses are using a customer relation management tool to help the customer experience and Ultatel features amplify these tools. Salesforce, Zoho, Zendesk, Pipedrive, Dynamics and other applications integrate flawlessly to your Ultatel system.
No, Ultatel offer a complete Microsoft teams integration with Ultatel’s SBC and sip trunks or Ultatel cloud phone system. No hardware needed as Ultatel’s SBC is 100% Cloud based service.
Microsoft Teams is a great collaboration tool and if your employees already use it, Ultatel is one of a handful with complete Microsoft teams integration. Want to make calls and text messages (SMS) with Microsoft Teams? Ultatel Session border controller (SBC) and direct routing solution enable you to activate calling and SMS functionality from Microsoft teams interface (desktop, mobile app and web). Innovation to Celebration is our motto so contact us today to tell us how we can help even further and we will provide an Ultatel solution tailored to your needs.
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Request Your Demo

“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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Request Your Quote

“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”​
The Land Conservancy of New Jersey​

Robert J Santee​
IT/Project Manager
The Land Conservancy of New Jersey​

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
Capterra Report

#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Ultatel logo

Talk to an Expert​

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Ultatel logo

Start Your New Free Trial

“Our company, La Finestra LC, just switched to ULTATEL, ​
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”​ ​
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC