Connecting
Beyond Limits

Unleash the power of human connection with an All-in-One communications platform that lets you connect anytime, anywhere, on any device.

Connecting
Beyond Limits

Unleash the power of human connection with an All-in-One communications platform that lets you connect anytime, anywhere, on any device.

Ultatel

Trusted by Businesses

Of all sizes who value the power of connection

Lidl Logo
Nationwide logo
Boys and Girls Clubs logo
United way logo
Guttman Energy logo
easterseals logo

Collaboration & Communication.
Made Simple.

All conversations in one place with phone, SMS, video, and business apps, together with customer experience and productivity tools.

Why Ultatel?

More than just VoIP. Everything your business needs to connect beyond limits.

Businesses thrive on collaboration and can't afford to have any downtime. We deliver Always Up service. No Excuses.
Our platform adapts to your needs, scales effortlessly, and offers consistent service on any device. We validate satisfaction with a test drive and assure 100% satisfaction.
We prioritize the safety and reliability of your business with our customized and secure cloud services. Trust us for consistent support.
Our service has no limits to what you can achieve. You can make unlimited calls, send messages, and have transparent pricing with no hidden costs. Work without restrictions and do your best work.
Our industry-leading onboarding process is free and includes a personalized plan, training, and pre-activated IP phones with no downtime.
Our team is always here to help with your account and we strive for your satisfaction. Our first-time issue resolution rate is 94% and we evaluate our performance regularly.

99.999%

Uptime

20+

Years of Service

24/7/365

Service Coverage

98%

Customer Satisfaction

Product Security & Certifications

Built secure from the ground up
CPNI
PCI DSS logo
AICPA logo

Hassel-free Onboarding Comes Standard

Your Peace of Mind is Our Mission

Onboarding, Your Way

Training Your People

Phone Programming

Transfer of Knowledge

World Class Support

On-boarding-your-way

Onboarding, Your Way

Implementation in as little as 3 business days We will move at your pace, but if there are no barriers to porting, this process can happen quickly. Many of our customers choose to have a longer timeline, that is perfectly fine.
Train your people

Training Your People

We will train your technical people to support the system, your leaders to report, monitor and record, and your people to use their phones. As many training sessions as needed.
Phone programming

Phone Programming

Should you choose to retain your existing phones, we will log in remotely and program your phones. Most unlocked, modern phones are programmable. Simple process for you.
Transfer-of-Knowledge

Transfer of Knowledge

“For you, it’s as simple as transferring knowledge about how many phones/people, who, and where. We will take it from there. The workload is on our onboarding team, not you. “
worldclass

World Class Support

Our post-activation support and account management are just as good as our onboarding. We have high service standards: Live 24/7/365 support, 20-second answer time, and a 94% first contact resolution. With dedicated support, account management, and regular service reviews and evaluations, we will ensure your needs are met to your 100% satisfaction.

What our customers are saying

Capterra Report

Award-Winning VoIP Platform

That Small and Big Companies Trust.

G2 High performer Spring 2024
G2 Best support 2024
G2 High performer Americans
ULTATEL Getapp category leaders badge
ULTATEL Capterra shortlisted
5000 Inc 2023

Ultatel is One of Fastest Growing Telecommunication Companies in America

hub, mobile app, desktop app

World-Class, Enterprise Level Features

Discover all of Ultatel’s features, improve your interactions with customers and make your workflows more efficient. Beyond Limits.

Connect Beyond Limits with Ultatel

In a world teeming with communication challenges, let Ultatel be your beacon. With our VoIP Cloud Phone System, you don’t just communicate — you connect, you engage, you transcend.

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Request Your Quote

“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”​
The Land Conservancy of New Jersey​

Robert J Santee​
IT/Project Manager
The Land Conservancy of New Jersey​

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Request Your Demo

“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
Capterra Report

#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Ultatel logo

Talk to an Expert​

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Ultatel logo

Start Your New Free Trial

“Our company, La Finestra LC, just switched to ULTATEL, ​
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”​ ​
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC